If you are not happy with WebCare, you can get your payment refunded subject to following conditions
- Monthly WebCare plan is non-refundable, only six monthly & yearly payments are covered under refund policy.
- You have to inform within 28 calendar days from starting of WebCare, for cancellation.
- Amount for first month/number of consumed hours (billed as per Rs. 500 per hour) whatever is larger & taxes, will be deducted from the total payment.
- In order to avail the refund, kindly mail to [email protected] or create a support ticket, along with website, and reason for refund.
- Payment processing charges if any, have to be covered by client.
For Web Development/Customization Projects
Stage 1 for Web development, consulting or customization project is non-refundable.